Refund policy

Return & Refund Policy

At DMHA HOME, we stand behind the quality of our products. We accept returns and offer refunds only for items that are defective or damaged upon arrival.

Eligibility

  • Items must be reported as defective within 14 days of delivery.
  • Items must be unused and in their original packaging.
  • Proof of purchase is required.

How to Request a Return

To initiate a return for a defective item, please contact us at info@dmhahome.com with:

  • Your order number
  • A description of the defect
  • Photos clearly showing the defect

Resolution

Once your claim is reviewed and approved, we will offer one of the following at our discretion:

  • A replacement of the same item
  • A full refund to your original payment method

Refunds are processed within 5–10 business days of approval.

Non-Returnable Items

We do not accept returns for change of mind, incorrect size selection, or items damaged due to misuse.

Contact Us

For any return enquiries, please reach out to us at https://dmhahome.com/pages/contact

ABN 24 845 187 807