Shipping policy

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Domestic Shipping (Australia)

We ship Australia-wide. Delivery typically takes 8–12 business days from the date of dispatch. Shipping rates are calculated at checkout based on your location and order weight.

International Shipping

We ship internationally. Delivery typically takes 8–12 business days from the date of dispatch. Shipping rates are calculated at checkout based on your location and order weight.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to follow your delivery.

Customs & Duties

International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

Delays

We are not responsible for delays caused by carrier disruptions, customs processing, natural disasters, or peak periods such as Christmas or sale events.

Incorrect Address

Please ensure your shipping address is correct at checkout. DMHA HOME is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Stolen Packages

If your order is marked as delivered but hasn't arrived, please contact us within 7 days.

Contact Us

For shipping enquiries, please reach out to our customer support team at info@dmhahome.com

ABN 24 845 187 807